Client Advisor - Store Administration

Poste

As our Client Advisor for Administration, you will be the backbone of our Louis Vuitton Solaire store, ensuring seamless back-of-house operations and upholding the highest standards of the Louis Vuitton brand. Your meticulous attention to detail and proactive approach will empower our sales team to focus on delivering exceptional client experiences and fulfilling the Louis Vuitton Promise.

Missions

Essential Duties & Responsibilities:

Your responsibilities will encompass a variety of tasks essential to the daily functioning of our store, including:

Daily Operations:

• Ensuring the availability of essential store supplies, uniforms, transportation, and petty cash.
• Securing and maintaining all necessary permits and licenses.
• Managing relationships with suppliers to guarantee timely delivery of goods and services.
• Supporting the Store Management Team with documentation, reporting, and internal communication.
• Providing technical support for IT systems, including Xstore and Icon.
• Managing the shuttle/transportation schedule and logistics.
• Collaborating with HR on payroll processing, timesheets, and other personnel-related matters (time & attendance tracking, monthly FTE (full-time equivalent) updates, annual LVMH reports).
• Assisting the Store Management in workforce planning and scheduling, considering traffic flow, commercial activity, and staff availability.
• Creating and managing work schedules for both front-of-house and back-of-house staff.
• Handling cash management and expense reimbursements in accordance with internal audit guidelines.

Security & Safety:

• Implementing and maintaining comprehensive security measures throughout the store.
• Utilizing security tools to ensure the safety and well-being of staff and clients.

Store Upkeep:

• Monitoring and coordinating store maintenance.
• Managing and deploying back-of-house personnel provided by partner agencies.

Profil

Work Location:

• Greenbelt, Makati City

Recevoir par email

Référence LVM28195